Legal
Effective Date: August 25, 2026
This Privacy Policy explains how Hawthorn Consulting, LLC ("Hawthorn," "we," "us," or "our") collects, uses, and protects information when you use our website, contact us, or use our services.
We may collect information you provide directly, including your name, email address, phone number, business information, support requests, project details, and any content you submit through forms, email, phone, SMS, or customer-service conversations.
We use collected information to respond to inquiries, provide services, send service-related updates, deliver customer support, process billing, maintain account records, improve our offerings, and protect our systems and customers from abuse or fraud.
If you opt in to receive text messages from Hawthorn, we may use your mobile number to send conversational customer-care messages, appointment or service updates, support follow-up, and account-related notices.
Message frequency may vary depending on your interaction with us. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. If you opt out, you will no longer receive SMS messages from us unless you provide consent and opt in again by texting START.
For help, reply HELP or contact us at customerservice@hawthornconsulting.net.
We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes. We may share your information only with service providers that help us deliver messaging services, such as platform providers, carriers, and vendors involved in transmitting text messages.
Additional terms for text messaging are available in our SMS Policy.
We may share information with service providers or infrastructure partners only as reasonably necessary to operate our business, deliver requested services, process payments, host systems, route communications, or comply with legal obligations. We do not sell personal information in the ordinary course of our business.
We retain information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of service or communication involved.
We use reasonable administrative, technical, and operational safeguards to protect information we control. No internet transmission or storage system is perfect, so we cannot guarantee absolute security, but we try not to run things like idiots.
You may contact us to update your information, ask questions about our privacy practices, or request that we stop certain non-essential communications. For SMS-specific opt-out instructions, see our SMS Policy.
Recipe Trove is developed by Hawthorn Consulting LLC and is designed to work primarily with data stored on your device, not Hawthorn-operated servers. Recipe titles, ingredients, directions, notes, source links, optional tags, import metadata, and recipe photos are stored locally on your device unless you choose to use Apple-managed iCloud backup or sharing features.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.
Hawthorn Consulting, LLC
Email: customerservice@hawthornconsulting.net
Web: hawthornconsulting.net