Frequently Asked Questions

Yes — and here's why. Facebook only shows your posts to about 5% of your followers. When someone searches Google for your type of business, they find websites — not Facebook pages. A website is YOUR space that you control. Facebook can change their rules, limit your reach, or even shut down your page at any time. Read more about why a website matters →

Professional website hosting starts at just $25/month — that's less than one lunch per week. If you want us to manage everything (updates, content changes, security), that's $50/month. There's a one-time $500 setup fee for new websites. We handle all the technical stuff so you don't have to.

Nope! That's what we're here for. You tell us what you want (by email, text, or phone), and we make it happen. Want to update your hours? Send us an email. Need a new photo on your site? Send it over. We handle everything behind the scenes.

Hosting ($25/mo) means we keep your website running on our servers — fast, secure, and backed up daily. You or your web person handles content changes.

Managed ($50/mo) includes everything in hosting PLUS we handle all updates, content changes, security patches, and plugin updates. It's like having your own web team on speed dial.

Absolutely! We can build a free demo of what your website would look like before you spend a dime. No obligation — we just want you to see the possibilities.

We can transfer your existing website to our hosting. We handle the entire migration — domain transfer, content, email, everything. Most transitions are seamless with zero downtime.

You can use Gmail, but would you trust a contractor who emails you from plumber69@gmail.com? A professional email like john@yourbusiness.com builds instant credibility. It tells customers you're established and serious about your business. Plus, it's only $5/month per inbox.

Yes! Your business email works on your phone, computer, tablet — anywhere. You can also check it through our webmail at any time from any browser. We'll help you set it up on all your devices.

Nope! You can use it right from your cell phone with a free app (called a "soft client"), or we can set up a traditional desk phone. Your choice. Either way, callers hear a professional greeting, can leave voicemail (sent to your email!), and calls can be forwarded however you like.

DID stands for "Direct Inward Dialing" — it's just a fancy term for a phone number. Each DID is $2/month. Most small businesses need 1-2 numbers (a main line and maybe a fax number).

For $25/month per computer, we handle:

• Remote troubleshooting when something goes wrong
• Software updates and security patches
• Virus and malware removal
• Performance optimization (keeping your computer fast)
• Help with printers, email setup, and general tech questions

Think of it as having an IT person on call without the full-time salary.

Because bad things happen — hard drives fail, laptops get stolen, ransomware encrypts your files. If your customer records, invoices, or photos disappear, can your business recover? For $10/month, we automatically back up your important files to the cloud. If disaster strikes, we restore everything.

We check your website every single minute, 24/7. If it goes down, we get an alert immediately and start fixing it — often before you or your customers even notice. Plans start at $8/month. For businesses that depend on their website being up (like online stores), this is essential.

No long-term contracts. Services are billed monthly and you can cancel anytime. We earn your business every month by providing great service — not by locking you in.

We send monthly invoices and you can pay online through our customer portal. Simple and easy.

Yes! We're based right here in Cushing, Oklahoma. We're not some faceless corporation in another state. When you email or call us, you're talking to real people who live in your community and understand your business.

No problem! Just tell us about your business and what you're trying to accomplish. We'll recommend exactly what you need — nothing more, nothing less. Try our chatbot (bottom right corner) for a quick interactive quote, or email us at customerservice@hawthornconsulting.net.